Mobile Banking & E-Solutions

Our Premium product in your sector is our Total E-solution that provides the framework for you to Link your existing Customer Accounts through you own Debit Card or a Branded Pre-paid card cloning Debit Card functionality allowing the full internet, telephone, mobile based customer experience These “Technology stacks” are Today fully deployed in our Live production environments being used by our Card and Managed Service Divisions processing full Production standard volumes

The Total E-Solutions has two base solutions:

Building Society Debit Card based solution

In this model we provide the E-solution overlay to your existing business providing the enhanced Customer experience to include:

• My Account- Directly integrated into your Platforms a Customer Internet access enabling them to manage their Account on-line
• SMS platform- Directly integrated into the Platform – the services are configurable per programme allowing Card holders to receive Balances, transaction details & transfer funds – foundations product for any E-wallet business.
• IVR platform –Directly integrated into the platform –the services are multilingual & configurable per programme allowing customers to perform all account management tasks on the keypad bringing significant customer convenience and reduced Call centre costs (demonstrable 60% saving)

Pre-paid Card “clone substitute for a Debit Card- Ideal for non Card Issuer Building Societies

This model is targeted to Building Societies who are not Card Issuers and in this solution we provide a Pre-paid card branded to your Design in which the card has a Pre-determined balance of £250* linked directly to a nominated customer account and each night a “top is requested” to replenish that day’s spend thus maintaining the start of day balance of £250*. If the customer does not require the automated top up then manual tops can be pushed by the customer through our SMS, IVR or My Account customer channels. The £250 daily velocity balance can be varied to your requirements.

Partial Modular Solutions

In addition to our Total E-solution our solutions can be tailored to your specific needs on a Modular approach. We will happily supply integrated sub sets of our Internet, SMS & IVR solutions. In addition we have further solutions to include:

• Single Portal KYC solution to streamline bring on line down to Branch level this Key customer sign up requirement.
• Web Based Reporting – Provision of a powerful Web based Sql Query reporting tool to allow your customer teams to access Customer records and accounts in a value add format enabling filters and other data sort facilities on the desktop.